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welcome to cera packaging online
Terms & Conditions
- The seller or company means Cera Packaging
- The customer or buyer is anyone who has an order accepted by the seller
- Contract means any agreement for the supply of goods or services to the customer by the company
- Goods and services means anything forming the agreement to supply the customer
- Quotations supplied by the company to the customer are only acceptable for 30 days from the date of the quotation
- Contracts only become applicable once the customer's order is accepted by the company
- Quantities and sizes cannot be guaranteed and may vary by + or -10%
- Images on the website may vary in shade or colour
- Prices are quoted without VAT • Shipping costs • Insurance • And any other taxes
- The company reserves the right to increase or decrease prices or shipping costs or withdraw products without notice
- Payment of all invoices by the customer must be made in full including shipping costs prior to despatch
- Selivery dates are estimated as the company cannot guarantee third party delivery
- If the customer does not accept delivery the company will deem the order to be cancelled and may charge for the return of the item(s) to the company's stock or a re-delivery charge to the customer
- Late delivery is not the responsibilty of the company
- Goods that are not available at the time of order may be subsituted for a similar product only by agreement between the customer and the company
- Any claims for damaged good must be made within 24 hours of recipt by the customer
- Incorrectly despatched orders will be replaced by the company without any further shipping charges
- All communication regarding order • Payment • Claims • Damage etc. must be made by the customer to the company by email which will be acknowledged
- Privacy and Confidentiality • please see our Privacy Policy
